Clients Feedback:

We have been using CommSouth Telecom CDR centralized solutions for the past five years. We find that the reports and analytic information generated by the application is valuable and time saving. Some of the customized reports that we cannot do without the software are - Incoming Abandoned Report, Incoming Agent Analysis Report, Customized Detailed Call Analysis, etc. This solution is very efficient.

Alaa Matar
Specialist IT Maintenance

Our company has been using CommSouth solutions for the past five years by integrating CommControl with Cisco Unified Call Manager. The application generates valuable reports such as incoming detailed call report, department wise cost analysis and on demand Adhoc report requirements. We are happy with CommSouth solutions and prompt support.

Sahayam.K
Director - IT

The CDR Billing & Monitoring solution offered by CommSouth, is very helpful in generating various types of reports. We have scheduled different reports on daily/weekly basis and it supports in controlling unnecessary calls made by the users. The support team provided us with good quality training and we are fully satisfied with the services offered. We highly recommend CommSouth solutions.

Sameer Pathan
System Administrator

Been associated with CommSouth for several years and use their Telecom CDR solutions across many countries. CommSouth successfully migrated our billing application to a centralized global billing system in a timely manner. The centralized system delivers to us detailed analysis of our telephone systems, bill back to our clients, on-demand custom reports and granular tracking of call details. CommSouth solutions are highly recommended.

Syed Arif
Manager-IT Infrastructure, Amicorp India

With the CommSouth Call Accounting application and their support  we ensured that our management received accurate information on a regular basis and helped us manage our telecom resources efficiently and professionally.

Sundaresh Lakshmikanthan
Corporate Services, iNautix

We have been customers of CommSouth and use their Telecom Call Accounting solutions. The reports generated support us with Trunk traffic reports, validation of costs with service provider bills and on-demand custom reports.

Suresh Kumar Ganesan
Voice Networks - CTS,India

After careful evaluation, we have selected Enterprise Accounting solution offered by CommSouth and have deployed a centralized solution integrating our offices in many countries. Using thier solution, we track all call records across our networks and one of the unique features is declaring Business/Personal calls, which ensures our telephone usage are optimized resulting in huge savings. 

Sachin Jain
Chief Information Officer

We use CommSouth’s centralized solution which is connected to our Alcatel Telephone system. The solution support us in studying and analyzing  the usage of our multiple offices, validate our telephone cost with service provider bills and helps us identify the excess billing resulting in significant savings. We are pleased with CommSouth and their solutions and services.

K.Venkateswar Reddy
Deputy Manager Technical - CYIENT

I have worked with CommSouth on  many projects and the team have been very supportive in addressing the requirements. Their turnaround time is excellent and their staffs are very knowledgeable and provide effective solutions.

Masood Shaik Ahmed
Client Director-Dimension Data,India

Coherent software helped in our maintenance by simplifying the process in our facility resulting in reduced time & cost. We appreciate CommSouth for their after sales services, technical service and prompt response.

C.Venkataramanan
Sr.VP-Commercial & Operations

During the many years of engagement with CommSouth & their solutions, I had no worries in executing our projects in the areas of Enterprise Telephone Usage, Accounting and Management reporting. All projects have been trouble free. Having used other products I can say that  the competition is nowhere near.

Rajeev Kumar
National Business Manager

PhoneManager Hospitality Solution was instrumental in controlling cost Real Time based on allocated credits. With this software we saved valuable time in several areas like Prepaid Guest Billing, Wake Up Calls, Detailed All Call History, etc.. We run this application in all our five properties in UAE and find it invaluable.

Rama Prasad T
IT Operation Manager- Premier Inn Hotels LLC