SOLUTIONS

We offer a range of solutions for Enterprises, Contact Centres and the Hospitality Industry.

CommEnterprise

With enterprise environments becoming more boundless, diverse and dispersed there is a great need for integrated communications solutions that can anchor dynamism in technology integration.

CommSouth offers robust unified communication and collaboration products and solutions that unify both real time as well as non-real time communication. Following are some of the segments serviced by CommSouth for optimising business efficiency and improving productivity.

Call Monitoring & Reporting Call Recording IP Fax Server IVRS Emergency Notifications Contact Center Add-ons Call Management Cisco XML Applications Device Management



CommContact Centre

CommSouth offers the best solutions for your Contact Centre to be flexible and adaptable to different scenarios to deliver a great customer experience. To make the collaboration and customer care seamless and productive, different types of communication needs are integrated so that when an agent communicates in one medium, another is able to receive it and respond from another medium and/or device. Comm Contact Centre facilitates this and also helps you to track and reduce expenditure, sharpen agent training and performance among other benefits.

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CommHospitality

Provides a consistent guest experience across properties and sharpens efficiency and productivity. With its unique features and functionality, Comm Hospitality helps manage customers better at every touchpoint. All this without disturbing existing PMS or Hotel Telephone system and with no additional infrastructure cost.

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Our Products

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